Product: Stepping up to Management
A Step-by-Step Guide to Meeting the Management Challenge

Enable new managers to learn their jobs – while performing their jobs – with content that’s integrated into their day-to-day workflow. Stepping Up to Management puts new managers on the right track so they can hit the ground running while laying the foundation for a successful advancement into a management career.
Immediate On-the-Job Learning
Useful concepts and tools can be integrated into the daily workflow to help new managers be successful quickly in their new positions.
Practical and Proven
The online programme shows new managers how to cultivate relationships, organise tasks, manage groups, run meetings, and work with supervisors to be more effective.
Modular Flexibility
Organised into eight easy-to-navigate sections focused on specific areas of expertise.
Engaging and Relevant
Self-assessment lets new managers prioritise the programme’s modules according to their individual needs and role requirements.
Action Plans
Personalised action plans establish milestones, and encourage real measurable business results.
Focused Content and Flexible Format
The combination of professional relevance, personalisation and dynamic interactivity make the Stepping Up to Management modules highly engaging and applicable to a new manager’s tasks and responsibilities.
Pre-Assessment
A self-assessment instrument designed to prioritise the modules according to each individual’s knowledge and the importance of tasks that lead to success on the job.
Modular Design
Eight easy-to-navigate modules that allow managers to concentrate on specific management areas. Each module represents content from various experts in a just-in-time, flexible format.
Workflow Integration
Tools, guides, activities and action plans that can be used on the job provide experiential lessons, sharpen critical thinking skills, and highlight progress and accomplishments.
Guides and Evaluations
The programme includes a Facilitation Guide, Guide for the New Manager’s Supervisor, Comprehension Test, and Follow-Up Surveys for Participants and Supervisors.
| Understanding Your New Role | Clarifies management misconceptions, maps out transition, and uncovers common mistakes made by new managers. |
| Working Through Others | How to manage relationships, develop a management style, and build employee relationships and support based on trust. |
| Managing Performance | Understanding the importance of helping employees grow and develop their skills, setting objectives, delegating effectively, and coaching direct reports. |
| Organising Resources, Time and Meetings | How to handle administrative responsibilities efficiently, hold meetings effectively, and manage time. |
| Managing a Group | Ways to create a high-performance team, establish clear processes, clarify communication standards, develop group norms and culture, and determine team performance measures. |
| Supporting Your Boss and Organisation | Insights on how to better understand and support your boss’ agenda, foster an atmosphere of partnership, agree on unit and individual performance goals, and align those goals with the company’s objectives. |
| Networking with Colleagues | Importance of cultivating relationships with people inside and outside your organisation, and developing influence strategies to build and strengthen a network. |
| Evolving as a Manager | Review the transition into management, evaluate one’s role as a manager and leader, reflect on relationships to others, and create a continuous learning path. |
The programme is based on the work of recognized experts in management development including Linda Hill, Harvard Business School professor and best-selling author of Becoming a Manager; and Michael Watkins, author of Right from the Start. The programme also draws from the work of prominent authors, professors and business executives who are acknowledged experts in management training and development.

